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imagePROGRAF TX-3000 MFP T36
imagePROGRAF TX-3000
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imagePROGRAF TX-3000 Frequently Asked Questions and Troubleshooting
Article ID: ART172915
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Date published: 12/26/2018
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Date last updated: 12/26/2018
Description
Online Manual
providing information on frequently asked questions and troubleshooting issues.
Solution
Frequently Asked Questions
I want to easily create vertical or horizontal banners.
Does this printer support sub-ink tank system?
I want to know how to configure roll cutting.
I want to configure so that the roll is cut automatically after waiting for the ink to dry.
How do I print without borders?
I want to know the paper types that can be used in this printer.
The paper type that I want to print is not displayed on the Touch Screen.
Can I perform duplex printing?
I want to perform enlargement printing.
Printer Connection Methods
Examples of Problems
Problems Regarding Paper
Clearing Jammed Roll Paper
Clearing a Jammed Sheet
Roll paper cannot be inserted into the Paper Feed Slot
Paper is not fed automatically
Roll Paper Is not Switched Automatically
Roll Paper Is not Fed Automatically
Paper Source Does Not Switch When Roll Paper Is Used Up
Roll Paper Remains/Lacks under Quantity Management
Cannot load sheets
Paper is not cut straight
Paper is not cut
Cutter Blade Does Not Work While Cutting Is in Progress
The size of clear film cannot be detected
Margins are wide
When printing on roll paper, the printed surface becomes scratched
Printing Does Not Start
Printer Suddenly Stopped Working for Some Reason
The Data lamp on the Operation Panel does not light up
The printer does not respond even if print jobs are sent
"Preparing the ink system." is displayed
"Agitating the ink" is displayed
The Printer Stops During a Print Job
Printing stops and an error message is displayed
The printer ejects blank, unprinted paper
Problems with the Printing Quality
Printing is faint
Paper rubs against the Print Head
The edges of the paper are dirty
The surface of the paper is dirty
The back side of the paper is dirty
Immediately after borderless printing, the trailing edge margin is soiled during regular printing
Printed colors are inaccurate
Banding in different colors occurs
Colors in printed images are uneven
Image edges are blurred or white banding occurs
The contrast becomes uneven during printing
The length of printed images is inaccurate in the feeding direction
Images are printed crooked
Documents are printed in monochrome
Line thickness is not uniform
Lines or colors are misaligned
Borders appear in borderless printing
Cannot Print over Network
Cannot Connect Printer to Network
Cannot Print over TCP/IP Network
Cannot Print over Bonjour networks (macOS)
Cannot Find Printer on Network
Cannot Find Printer on Check Printer Settings Screen (Windows)
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer while Using Wireless LAN
Cannot Find Printer while Using Wired LAN
Cannot Print Using AirPrint
Installation Problems
Removing Printer Software
Setup Processing Is Slow (Windows)
Cannot Install Printer Driver (Windows)
HP-GL/2 problems
With HP-GL/2, printing is misaligned
Lines or images are missing in printed HP-GL/2 jobs.
Lines are printed too thick or thin in HP-GL/2 print jobs
HP-GL/2 jobs are printed in monochrome (or color)
Printed colors of lines are inaccurate during HP-GL/2 printing
HP-GL/2 jobs are printed 6 mm larger than specified
HP-GL/2 jobs are printed at maximum size, even if a standard size is specified
HP-GL/2 printing takes a long time
The printer stops when printing a HP-GL/2 job (the carriage stops moving)
Other Problems
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