Error: Scan Mode is not Selected (CaptureOnTouch)

Article ID: ART169351 | Date published: 01/12/2018 | Date last updated: 01/12/2018
 

Description

The error "Scan mode is not selected" while using CaptureOnTouch indicates that when you attempted to scan, the Document Type was not selected first (Step 1).

Solution

To correct this error, follow these steps to scan using CaptureOnTouch (v3 or v4):

1. Select the Document.
    

2. Select your output.
   

3. Select the green "SCAN" button to initiate the scan sequence.

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments