As the rollers start to wear out, feeding quality declines, and document feed errors, such as paper jams, become more likely. If document feed errors continue to occur after cleaning the rollers, purchase the Roller Replacement Kit and replace the transport rollers (pickup, feed, and retard rollers).

Roller Replacement Cycle

The feeding rollers are consumables that must be replaced after feeding about every 450,000 pages.
When the roller have fed more than 450,000 pages, a roller replacement message appears in the display panel whenever the scanner is turned ON. When the scanner is configured to reboot with the computer, a roller replacement message also appears on the computer screen.
 

• When the roller replacement message appears, purchase the Roller Replacement Kit and replace the rollers by following the relevant steps below.
• When the rollers start to wear out, problems such as paper jams and document misfeeds may occur more frequently. If this happens, replace the rollers, regardless of the page count of the roller usage counter.
• Messages on the display panel can be cleared by pressing the Count Clear key. However, the message will continue to be displayed each time the scanner is turned ON until the roller counter is reset.
• Make sure to reset the roller count when replacing the rollers.

 Roller Replacement Kit
The Roller Replacement kit consists of replacement pickup, feed, and retard rollers. Product Code: 8262B001