ERROR LCD: Cannot find access point.

Article ID: ART135068 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Description

Cannot find access point.

Solution

<Problem 1>

When setting up using the WPS function, the machine could not detect wireless LAN router or access points.

<Action>

Repeat the setup again using the WPS function.

  • Push Button Mode: Press the WPS button within two minutes from the start of the search for an access point.
    - "Setting the Machine Using WPS (Push Button Mode)"
  • PIN code mode: Enter the PIN code from a computer to the Wireless LAN Router/Access Point within 10 minutes of the start of the search for an access point.
    - "Setting the Machine Using WPS (PIN Code Mode)"
    - "Entering the PIN Code in the Wireless LAN Router/Access Point"

* For details on how to push the WPS button or to enter PIN code, refer to the instruction manual for your wireless LAN routers and/or access points or contact their manufactures.
 
<Problem 2>

The SSID of the Wireless LAN Router/Access Point was not entered correctly using the manual input settings.

<Action>

If the settings of the wireless LAN router/access point have been changed, the settings have not been marked or you are unsure of them, check the SSID of the wireless LAN router or access point using Canon MF/LBP Wireless Setup Assistant.
- "Checking the SSID or Network Key of the Wireless LAN Router/Access Point"
- "Setting by Manually Entering SSID"

<Problem 3>

Network problems are preventing the machine from detecting the Wireless LAN Router/Access Point.

<Action>

Check network connection.
- "Checking Network Connection (Wireless LAN)"

If the access point cannot be determined even after checking the network connection, check the security settings on the Wireless LAN Router/Access Point.
- "When security settings on the wireless LAN router/access point are changed"


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