If you're experiencing slow printing performance with the PIXMA TR8620, this may be caused by one or more of the following.
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The printer may be printing a large job from another computer.
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When printing via Wi-Fi, make sure the printer is not placed too far away from the wireless router.
Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible.
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When printing via Wi-Fi, make sure the wireless signal is strong. Monitor the signal status and move the printer or wireless router as necessary.
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Is the Quiet setting enabled? If so, this will slow the printing speed down. Disable this function to increase printing speed.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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