E, 0, 2

(LED display)

• The machine is out of paper.

• Paper does not feed.

• Reload the paper in the rear tray and select Black or Color.

  • Loading Paper

E, 0, 3

(LED display)

• Paper Output Tray is closed.

• Paper jam.

• If the Paper Output Tray is closed, open it. The machine will start to print.

• If this does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, and select Black or Color to resume.

  • Paper jams

E, 0, 4

E, 0, 5

(LED display)

• The ink cartridge cannot be recognized.

• The cartridge may not be installed properly, or may not be compatible with this machine.

  • Installing / Replacing cartridge(s)

• Open the Scan Unit (Cover) and install the appropriate cartridge. Push the cartridge locking cover until it clicks into place, then close the Scan Unit Cover.

  • Installing / Replacing cartridge(s)

E, 0, 7

(LED display)

• Ink cartridge is not installed in the correct position.

• Make sure that each cartridge is installed in the correct position.

  • Installing / Replacing cartridge(s)

E, 0, 8

(LED display)

• Ink absorber is almost full.

• Select the Black or Color button to continue printing. Service will soon be required.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

____________________________________________________________________________________________

E, 1, 3

(LED display)

• The remaining ink level cannot be detected.

• The ink may have run out.

• The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.

• If you want to continue printing without this function, press the machine's Stop (Reset) button for at least 5 seconds.

• Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.

E, 1, 4

(LED display)

• The ink cartridge cannot be recognized.

• The cartridge may not be compatible with this printer.

• Install the appropriate cartridge.

  • Installing / Replacing cartridge(s)

E, 1, 5

(LED display)

• The ink cartridge cannot be recognized.

• The cartridge may not be installed properly.

• Open the scan unit cover and install the cartridge properly.

  • Installing / Replacing cartridge(s)

E, 1, 6

(LED display)

• The ink has run out.

• Replace the cartridge and close the scan unit cover.

  • Installing / Replacing cartridge(s)

• If you want to continue printing, Press Stop (Reset) for at least 5 seconds with the cartridge installed. You can continue to print under the ink out condition. The function for detecting the remaining ink level will be disabled.

• Replace the empty ink cartridge immediately after the printing. The resulting print quality may not satisfactory, if you print under the ink out condition.

  • Installing / Replacing cartridge(s)

E, 3, 0

(LED display)

• The size of the original cannot be correctly detected or the document is too small when the Fit-to-Page copying is selected.

• Make sure that the original meets the requirements and is correctly loaded on the scanner glass (known as the platen glass).

• Check the position and direction of the original loaded on the scanner glass.

  • Load originals on the scanner glass

E, 3, 1

(LED display)

• The machine is not connected with the computer.

• Connect the machine and the computer with a USB cable.

E, 5, 0

(LED display)

• Scanning the print head alignment sheet has failed.

• If the error is not resolved, connect the machine to the computer and align the Print Head on the printer driver.

  • Windows

  • Macintosh®