Check the following when unable to receive a fax manually

Make sure the machine is set to receive faxes manually.

Select <Start Receiving> and press [OK]. Then, return the handset to its cradle or enter the remote receive ID. Otherwise, the call will be disconnected.

Remove the document from the feeder and receive the fax manually.

If [ ] (Start) is pressed when a document is set in the feeder, the document will be sent.