Checking/Changing the Send/Receive Status

Article ID: ART102575 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Description

Checking/Changing the Send/Receive Status

Solution

Checking/Changing the Status of Fax Jobs

This section describes how to check or change the status of fax jobs.
note:
- If Job Log Display in System Settings is set to [Off ], [Log] is not displayed on the System Monitor screen.
- The maximum numbers of jobs that are displayed are:
- TX Job Status screen: 70 jobs
- RX Job Status screen: 90 jobs
- Log screen: 128 jobs
- When the maximum number of jobs that can be displayed is reached, the oldest job is deleted each time a new job is added.
  • Checking Fax Job Details
You can check the detailed information of any fax job, such as the destination and the date and time the job was specified.
1. Press [System Monitor] [Fax].
2. Select [TX Job Status], or [RX Job Status], or [Log].
3. Select the job whose detailed information you want to check, then press [Details].
note:
- If the job that you want to cancel is not displayed, press [] or [] to scroll to the desired job.
- You can cancel TX jobs which are being sent or waiting to be sent by pressing [Cancel] in [TX Job Status].
4. Check the details of the selected job.
5. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Printing the Fax Job Log (Activity Report)
You can print the Activity Report which includes the transmission's start time, destination, job number, transmission mode, number of pages, and transmission result.
1. Press [System Monitor] -> [Fax] -> [Log] -> [Print List].
note:
- Fax jobs sent from the fax driver are not printed in the Activity Report.
- The Fax Job Log can be printed only if 11" x 17", LGL, LTR, or LTRR paper (plain or recycled paper) is loaded in the paper sources whose settings in Other in Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen) are set to [On].

2. Press [Yes].
- To cancel printing, press [No].
- The Activity Report is printed.
3. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Redirecting Fax Documents Received in Memory
  • Redirecting Fax Documents Received in Memory
You can redirect documents received in memory to the specified destination from the System Monitor screen.
1. Press [System Monitor] -> [Fax] -> [RX Job Status].
2. Select the job to be transferred from memory, then press [Details].
If the job that you want to select is not displayed, press [] or [] to scroll to the desired job.
3. Press [Forward].
4. Specify the destination from the Address Book, then press [Start].
5. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Checking/Changing the Status of Fax Jobs with Forwarding Errors
You can check the details of documents that the machine failed to forward. You can also erase, print, and transfer those documents.
note:
Jobs with forwarding errors are stored in the Fax Forwarding Error Status screen only if Store Image to Memory is set to [On] in Failed Forwarding Document Set. in System Settings.
1. Press [System Monitor] [Fax] [RX Job Status] [Forwarding Er.Status].
-If you want to check the details of jobs with forwarding errors:
- Select a job whose detailed information you want to check, then press [Details].
- Check the details of the selected job.
-If you want to erase a job with a forwarding error
- Select the job you want to erase, then press [Erase].
- Check the details, then press [Yes].
- If you do not want to erase the document, press [No].
- The message <Erasing...> appears for approximately two seconds on the touch panel display.
- The selected document is erased.
-If you want to print a job with a forwarding error
- Select the job you want to print, then press [print].
- Press [Yes].
- If you do not want to print the document, press [No].
- The selected document is printed.
-If you want to transfer a job with a forwarding error
- Select the job you want to transfer, then press [Forward].
- Specify the destination from the Address Book, then press [Start].
note:
- If the job that you want to select is not displayed, press [?] or [?] to scroll to the desired job.
- To erase multiple documents from memory, select and erase one document at a time.
- To print multiple document, select and print one document at a time.
- If the transfer is successful, the document is erased from memory.
- You cannot select a group address for transferring the document.

2. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Erasing Received Fax Documents
You can erase any received fax document stored in memory. If the memory is full, the machine cannot receive any documents. It is recommended that you erase unnecessary documents as often as possible.
note:
- Additional documents cannot be received in memory when either of the following is true:
- When a total of 64 documents or images have been stored or received in memory
- When a total of approximately 1,000 pages of documents or images have been stored
1. Press [System Monitor] [Fax] [RX Job Status].
2. Select the job that you want to erase, then confirm the details of the job, then press [Erase].
note:
- If the job that you want to select is not displayed, press [] or [] to scroll to the desired job.
- To erase multiple documents from memory, select and erase one document at a time.
- You cannot erase a document that is being printed.
- If you select a document that is being received, [Erase] changes to [Cancel], enabling you to cancel receiving the document.
3. Press [Yes].
If you do not want to erase the document, press [No].
The message <Erasing...> appears for approximately two seconds on the touch panel display.
The selected document is erased.
4. Press [Done].
Checking the Status of Send Jobs
This section describes how to check/change the status of send jobs.
note:
- Job Log Display in System Settings is set to [Off ], [TX Job Log] is not displayed on the System Monitor screen.
- Send jobs to e-mail, I-fax, and file servers can be checked.
- The maximum numbers of jobs that are displayed are:
- Job status screen: 70 jobs
- Job log screen: 128 jobs
- When the maximum number of jobs that can be displayed is reached, the oldest job is deleted each time a new job is added.
  • Checking Send Job Details
You can check the detailed information of any send job, such as the destination and the date and time the job was specified.
1. Press [System Monitor] [RX/TX].
2. Select [TX Job Status] or [TX Job Log].
3. Select the job whose detailed information you want to check, then press [Details].
note:
? If the job that you want to select is not displayed, press [] or [] to scroll to the desired job.
- You can cancel TX jobs which are being sent or waiting to be sent by pressing [Cancel] in [TX Job Status].
4. Check the details.
5. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Printing the Send Job Log (Activity Report)
  • Printing the Send Job Log (Activity Report)
1. Press [System Monitor] [RX/TX].
2. Select [TX Job Log].
3. Press [Print List].
note:
The Send Job Log can be printed only if 11" x 17", LGL, LTR, or LTRR paper (plain or recycled paper) is loaded in the paper sources whose settings in Other in Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen) are set to [On].
4. Press [Yes].
- To cancel printing, press [No].
- The Activity Report (TX) is printed.
5. Press [Done].
Checking/Changing the Status of Receive and Forwarding Error Jobs (imageCLASS MF7480 Only)
You can check the contents of received documents stored in memory as well as the status of receive jobs.
note:
- If Job Log Display in System Settings is set to [Off ], [RX Job Report] is not displayed on the System Monitor screen.
- Up to 128 documents for the total of send and receive jobs combined can be displayed on the job log (Activity Report (RX)) screen.
  • Checking Receive Job Details
You can check the detailed information of any received job, such as the destination and the date and time the job was received.
1. Press [System Monitor] [RX/TX] [RX Job Report].
2. Select the job whose detailed information you want to check, then press [Details].
note:
If the job that you want to select is not displayed, press [] or [] to scroll to the desired job.
3. Check the details.
4. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Printing the Receive Job Log (Activity Report)
You can print the receive job log (Activity Report (RX)).
1. Press [System Monitor] [RX/TX] [RX Job Report].
2. Press [Print List].
note:
The Receive Job Log can be printed only if 11" x 17", LGL, LTR, or LTRR paper (plain or recycled paper) is loaded in the paper sources whose settings in Other in Drawer Eligibility For APS/ADS in Common Settings (from the Additional Functions screen) are set to [On]
3. Press [Yes].
- To cancel printing, press [No].
- The Activity Report (RX) is printed.
4. Press [Done].
  • Checking the Arrival of I-Fax Jobs
The machine regularly checks for the arrival of an I-fax. However, you can check for the arrival of an I-fax at any time by performing the procedure below.
1. Press [System Monitor] [RX/TX] [RX Job Report].
2. Press [Check RX I-Fax Job].
note:
To be able to use [Check RX I-Fax Job], you must first set the POP (Post Office Protocol) setting in E-mail/I-Fax in Network Settings in System Settings (from the Additional Functions screen) to [On], so that you can receive documents using POP.
3. Press [Done].
  • Redirecting I-Fax Documents Received in Memory
You can redirect documents received in memory to the specified destination from the System Monitor screen.
1. Press [System Monitor] [RX/TX] [RX Job Report] [I-Fax Mem. Lock Doc.].
The I-FAX Memory Lock Document screen appears.
2. Select the document you want to redirect, then press [Details].
note:
If the job that you want to select is not displayed, press [] or [] to scroll to the desired job.
3. Press [Forward].
4. Specify the destination from the Address Book , then press [Start].
5. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Checking/Changing the Status of I-Fax Jobs with Forwarding Errors
You can check the details of documents that the machine failed to forward. You can also erase, print, and transfer those documents.
note:
Jobs with forwarding errors are stored in the I-FAX Forwarding Error Status screen only if Store Image to Memory is set to [On] in Failed Forwarding Document Set. in System Settings.
1. Press [System Monitor] [RX/TX] [RX Job Report] [I-Fax Mem. Lock Doc.].
The I-FAX Memory Lock Document screen appears.
2. Press [Forwarding Er.Status].
The I-FAX Forwarding Error Status screen appears.
-If you want to check the details of jobs with forwarding
errors:
- Select a job whose detailed information you want to check, then press [Details].
- Check the details of the selected job.
-If you want to erase a job with a forwarding error:
- Select the job you want to erase, then press [Erase].
- Check the details, then press [Yes].
- If you do not want to erase the document, press [No].
- The message <Erasing...> appears for approximately two seconds on the touch panel display.
- The selected document is erased.
-If you want to print a job with a forwarding error:
- Select the job you want to print, then press [print]. Press [Yes].
- If you do not want to print the document, press [No].
- The selected document is printed.
-If you want to transfer a job with a forwarding error:
- Select the job you want to transfer, then press [Forward].
- Specify the destination from the Address Book, then press [Start].
note:
- If the job that you want to select is not displayed, press [?] or [?] to scroll to the desired job.
To erase multiple documents from memory, select and erase one document at a time.
- To print multiple documents, select and print one document at a time.
- If the transfer is successful, the document is erased from memory.
- You cannot select a group address for transferring the document.
3. Press [Done] repeatedly until the Send Basic Features screen appears.
  • Erasing Received I-Fax Documents
You can erase any received I-fax document stored in memory. If the memory is full, the machine cannot receive any documents. It is recommended that you erase unnecessary documents as often as possible.
note:
Additional documents cannot be received in memory when either of the following is true:
- When a total of 64 documents or images have been stored or received in memory
- When a total of approximately 1,000 pages of documents or images have been stored
1. Press [System Monitor] [RX/TX] [RX Job Report] [I-Fax Mem. Lock Doc.].
The I-FAX Memory Lock Document screen appears.
2. Select the document you want to erase, then press [Erase].
note:
- If the job that you want to select is not displayed, press [] or [] to scroll to the desired job.
- To check the details of the job, press [Details].
- To erase multiple documents from memory, select and erase one document at a time.
3. Press [Yes].
If you do not want to erase the document, press [No].
The message <Erasing...> appears for approximately two seconds on the touch panel display.
The selected document is erased.
4. Press [Done] repeatedly until the Send Basic Features screen appears.

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