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Snap in ink tanks properly MP760

Article ID: ART153483 | Date published: 06/02/2015 | Date last updated: 08/18/2015
 

Description

If an ink tank is not seated properly, colors in the print out may be missing or distorted.

Solution

Refer to the following steps to verify the ink tanks are seated correctly:

  1. Make sure the device is powered on.

  2. Press the Open Button (1) to open the Paper Output Tray (2).



  3. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.



  4. Open the Inner Cover 1.



  5. Open the Inner Cover 2.



    CAUTION:
    a. Do not try to manually move or stop the Print Head Holder.
    b. Do not touch any metal parts.

  6. Press down on the ink tank until a click is heard, thereby making sure the ink tank is seated properly.



    IMPORTANT:
    Make sure that the ink tank is inserted in the slot that corresponds to the ink tank?s color.



  7. Close the Inner Cover 2.

  8. Close the Inner Cover 1.

  9. Pull the Scanning Unit Lever towards you to close the Scanning Unit.

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