Reset all settings in the application to the default settings and scan again.
Article ID: ART128347
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Date published: 05/12/2015
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Date last updated: 08/17/2015
Description
Reset all settings in the application to the default settings and scan again.
Solution
If your output scans are not as you expect, it is possible that one or more of the scan settings in the application has been changed. Try resetting all settings back to the default setting and scan again.
