The reason for the error code

Possible causes:

• Some errors occurred while copying.
• There's a document remaining in the automatic document feeder.
• Some errors occurred while scanning, and there's a document in the automatic document feeder.
• An attempt was made to copy certain documents (Paper money, money orders, certificates of deposit, etc.)

Actions you can take

• If you're copying, press OK to dismiss the error, and try to copy again.
• When a document remains in the ADF, press OK to feed out the document.
• If you're scanning, press Stop to cancel the scanning, then try to scan again.

For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account