Load Envelopes Correctly i250 / i320 / i350

Article ID: ART125166 | Date published: 05/12/2015 | Date last updated: 08/14/2015
 

Description

Instructions to load envelopes correctly for the iP1500.

Solution

Load Envelopes Correctly

Envelopes should be loaded correctly into the printer to avoid paper jams and ensure correct operation of the printer.

Preparation for Printing

  • Before setting envelopes, press down on all four corners and edges of the envelopes to remove curls and bends, as well as any air contained.



  • The flap of the envelope should be straightened if bent. If the envelope is curled, hold the opposite corners and gently bend them in the opposite direction.
  • If the leading edge of the envelope is puffed or curled up, use a pen, etc. to press the envelope flat and sharpen the crease.



    Note: Press the envelope completely flat, working from the middle to the edge.

  • Ensure that the flap of the envelope is perfectly straight.

    Note: If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. Press the envelope completely flat, working from the middle to the edge.

    Caution: The envelopes may jam in the printer if they are not completely flat and the edges are not aligned. Ensure that no curl or puff exceeds 3 mm (0.1 in).

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Unsuitable Envelopes

  • Envelopes with an embossed or treated surface
  • Envelopes with a double flap or pressure seals


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Loading

  • Place envelopes lengthwise with the flap to the left and the address side facing upwards.


  • A maximum of 10 envelopes can be loaded at once.
  • If the envelopes do not feed properly, even after removing curl, clean the paper feed roller.

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Printer Driver Settings

  • Media Type : Envelope
  • Page Size: Select either DL Env. or #10 Env. according to the envelope size you are using
  • Orientation: Landscape

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