The POWER Lamp Flashes Orange - i9900

Article ID: ART114187 | Date published: 05/11/2015 | Date last updated: 10/05/2018
 

Description

errors

Solution

The POWER Lamp Flashes Orange

An error has occurred in the printer. The number of flashes indicates the type of error, as outlined below. Check the cause and take the appropriate action.

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Two flashes: Printer is out of paper / Paper does not feed

Reload paper to the Auto Sheet Feeder and press the RESUME/CANCEL button.

Three flashes: Paper jam

If a paper jam occurs, clear the jammed paper, reload paper in the printer, then press the RESUME/CANCEL button.

Four flashes: Empty ink tank

Press the RESUME/CANCEL button to resume printing with an empty ink tank. Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.

See "Replacing an Ink Tank" in the Quick Start Guide

Five flashes: Print head not installed / Print head not installed correctly / Defective print head

Install the print head. If the print head is already installed, remove the print head and check the electrical contacts for foreign matter, then reinstall.

After reinstalling the print head, you may need to realign it.

 

Eight flashes: Waste ink absorber almost full

Ink used for cleaning is absorbed in the waste ink absorber placed in the printer. Eight flashes indicate that the waste ink absorber is nearly full. Press the RESUME/CANCEL button to cancel the error so that you can continue printing.

Important

If this error occurs, replacement of the waste ink absorber and maintenance of the printer are required soon.  Once the waste ink absorber becomes completely full, printing will no longer be possible.

Nine flashes: A specified period of time has elapsed without receiving any response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer

Disconnect the camera cable, press the printer's RESUME/CANCEL button and reconnect the cable.
If the error is still not solved, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video camcorder compatible with this printer.

Eleven flashes: Simple print head alignment failed

Ink has run out, the print head nozzles are clogged, the paper output tray has been exposed to a strong light source preventing correct print head alignment.

Press the RESUME/CANCEL button. See "Printing the Nozzle Check Pattern" in the Quick Start Guide, for information on how to print a nozzle check pattern.

If you suspect the paper output tray has been exposed to a strong source of light, press the RESUME/CANCEL button and move the printer to a darker location. Try to align the print head again.

If print head alignment fails again, manually align the print head. Refer to "Aligning the Print Head" in the Quick Start Guide for information on manual print head alignment.

POWER lamp flashes alternate green and orange:

 

Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes.

 


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