Printer Update Utility is not working after Firmware 1.1 update

Article ID: ART153049

Date published: 05/22/2015

Date last updated: 08/17/2015

The Printer Update Utility is not compatible with PRO-1 v1.1 firmware update.

When you attempt to use the utility with the PRO-1 v1.1 firmware, the error message below will be displayed.

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