Message	Action
"The ink may have run out. Replacing the ink tank is recommended." U041	If the lamp on the ink tank is flashing, ink may have run out. See Checking the Ink Status" Replacing the ink tank is recommended. Replacing Procedure If printing is in progress and you want to continue printing, press the OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.   Note If multiple ink lamps are flashing red, check the status of each ink tank. Since printing in this condition may cause the contents of the fax to be lost, the machine stores received faxes in memory without printing until the ink tank is replaced. Print the fax stored in memory manually after replacing the ink tank. You can set the machine to print received faxes forcibly without storing them in memory, but a part of contents or all contents of the fax may not be printed.
"Print head is not installed. Install the print head." U051 "The type of print head is incorrect. Install the correct print head." U052	Follow the directions given in your setup sheet to install the Print Head. Installing the Print Head If the Print Head is already installed, remove the Print Head once and then reinstall it.
"Some ink tanks are not installed in place." U072 "More than one ink tank of the following color is installed." U071	Possible causes are as follows: Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Confirm that the ink tanks are installed in the appropriate positions. Installing ink tanks
"The remaining level of the ink cannot be correctly detected." U130	The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). Replacing Procedure Printing with an ink tank that was once empty may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.   Note If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the LCD when checking the current ink level.   Since printing in this condition may cause the contents of the fax to be lost, the machine stores received faxes in memory without printing until the ink tank is replaced. Print the fax stored in memory manually after replacing the ink tank. You can set the machine to print received faxes forcibly without storing them in memory, but a part of contents or all contents of the fax may not be printed.
"The following ink tank cannot be recognized." U043 U140 U150	The ink tank is not installed. Install the ink tank.   The ink tank is not compatible with this machine. (The lamp on the ink tank is off.) Install an appropriate ink tank.   An ink tank error has occurred. (The lamp on the ink tank is off.) Replace the ink tank. Replacing Procedure
"The ink has run out. Replace the ink tank." U163	Ink has run out. (The lamp on the ink tank flashes.) Replace the ink tank and close the Scanning Unit (Printer Cover). Printing under the current condition may damage the machine. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.   Note If the function for detecting the remaining ink level is disabled, the ink tank in gray is displayed on the LCD when checking the current ink level.   Since printing in this condition may cause the contents of the fax to be lost, the machine stores received faxes in memory without printing until the ink tank is replaced. Print the fax stored in memory manually after replacing the ink tank. You can set the machine to print received faxes forcibly without storing them in memory, but a part of contents or all contents of the fax may not be printed.
"There is no photo data."	There are no image data saved on the memory card that can be read by this machine. The machine may not recognize the file if the file name or the folder path contains certain characters. Use only alphanumeric characters. Photo data edited or processed on a computer must be printed from the computer.
"The card is currently writable from PC. Set to [Not writable from PC].."	The Card Slot is set to Writable from USB PC or Writable from LAN PC. You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from USB PC or Writable from LAN PC. After writing on the memory card, set to Not writable from PC again.
"The ink absorber is almost full. Press OK to continue printing. Contact the service center."	The ink absorber is almost full. Service will soon be required For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account. Press the machine's OK button to continue printing.
"Printer error has occurred. Contact the service center."	Unfortunately, repairs are no longer available for this product due to its age.
"Timeout error has occurred. Press OK."	Some errors occurred while copying and a certain time passed. Press the OK button to dismiss the error, and try to copy again.
"B200 Printer error has occurred. Unplug the power cord and contact the service center."	Turn off the machine, and unplug the power cord of the machine from the power supply. Reconnect power and try again. Unfortunately, repairs are no longer available for this product due to its age.
"**** "Printer error has occurred.Turn off power then back on again.If problem persists, see the manual" For Example: 6500, 6A80, 5C00, 5700, 5400, 5B00, 5200, 6800, 5110, 9000, C000, 6C10	"****" is an alphanumeric code that varies according to the error status. When "5100" or "5110" is displayed Cancel printing, and turn off the machine. Then clear the paper jam or foreign object that is preventing the Print Head Holder from moving, and turn on the machine again. When other codes are displayed Turn off the machine, and unplug the power cord of the machine from the power supply. After five minutes or more, plug the power cord of the machine back in, and then turn on the machine.
"Incompatible device detected. Remove the device."	A communication time out occurs if an operation takes too long or if it takes too much time to send data. This may cancel printing. In such cases, disconnect and reconnect the USB cable. When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual. If the error is still not resolved, check if you can print another photograph. Check your device connected to the machine. Only PictBridge compliant devices or the optional Bluetooth Unit BU-30 can be connected to the machine for direct printing. If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
"An unsupported USB hub is connected. Remove the hub."	If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
"Document in ADF. Redo operation after checking document in ADF and pressing OK."	The document is jammed in the ADF. Remove the document page jammed in the ADF, then press the OK button. When the error is cleared, redo the operation. Document jams in the ADF
"The feeder cover is open. Close cover and press [OK]."	Close the document cover and press the OK button
"Document size is too long. Redo operation after checking document on ADF and pressing OK."	The document is too long or is jammed in the ADF. Remove the document page jammed in the ADF, then press the OK button. When the error is cleared, make sure that the document you are loading meets the machine's requirements before redoing the operation. Document jams in the ADF
"Auto redial"	The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then press the Stop button. You can also delete the document from memory. Resending faxes
"This group dial cannot be used. Coded dial ##"	You selected a coded speed dial code in which a group is registered with the Hook button pressed. In this way, a coded speed dial code in which a group is registered cannot be used. * "##" represents a two-digit number.
"This group dial cannot be used. One-touch ##"	You pressed a One-touch Speed Dial button in which a group is registered with the Hook button pressed. In this way, a One-touch Speed Dial button in which a group is registered cannot be used. * "##" represents a two-digit number.
"Hang up the phone."	The handset is not placed in the handset cradle correctly. Replace the handset correctly.
"Try again in black & white."	The recipient's fax machine is not color-compatible. Press the Black button to resend the faxes. Alternatively, you can set Color Transmission to Send in black & white. Checking / Changing settings
"Failed to connect."	The telephone line cable with a modular plug is not plugged in properly, or Dial tone detect is set to ON. Make sure that the cable is plugged in properly, and resend the fax after a while. If you still cannot send the fax, set Dial tone detect to OFF. Checking / Changing settings
"Received in memory."	If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory. When the problem is resolved as described, the fax stored in memory is printed automatically. Ink has run out while receiving a fax: replace the ink tank. Replacing Procedure Note You can set to print the received fax forcibly even if an ink has run out. However, a part of contents or all contents of the fax may not be printed since the ink has run out. Also, the contents of fax will not be stored in memory. In addition, if ink has already run out, it is recommended that OFF be selected for Auto print in User settings to store the received fax in memory. When you print the fax stored in memory manually, check the ink level and take the appropriate action..     Paper has run out while receiving a fax: Load the paper and press the OK button.   Paper of size other than A4, Letter, or Legal is loaded: load A4, Letter, or Legal-sized paper. OFF is selected for Auto print : select ON, and print the faxes stored in memory from the Memory reference screen. You pressed the Stop button to cancel printing of a fax: press the FAX button. Note When you did not print the fax stored in memory (e.g., when you did not resolve the problem by pressing the Stop button), you can delete or print the fax stored in memory later. See Printing or Deleting Documents in Memory
"Busy/no signal"	The telephone number you dialed is busy. Try dialing again after waiting for a moment. The fax number dialed was incorrect. Check the fax number and dial again. The recipient's fax machine did not respond (after all automatic redialing attempts). Contact the recipient and have him/her check the fax machine. For an overseas call, add pauses to the registered number. The recipient is not using a G3 machine. The machine cannot send or receive documents to/from the fax machine incompatible with G3 standard. Contact the recipient and ask him/her to check that the fax machine is G3 compatible. The touch tone/rotary pulse setting on your machine is incorrect. Set your machine to the setting that matches your telephone line. Set Telephone Line Type
"Memory is full."	The machine's memory is full because it has sent/received too many documents, or a detailed document. When sending faxes, divide them to resend. When receiving faxes, print or delete documents in the machine's memory, then ask the sender to resend the fax.
"Check the page size and press OK."	Paper of size other than A4, Letter, or Legal is loaded. When feeding from the Rear Tray, load A4, Letter, or Legal-sized paper. When feeding from the Cassette, load A4 or Letter-sized paper.
"Change the paper."	The page size setting is set to a size other than A4, Letter-, or Legal-size. Set Page size to A4, 8.5"x11"(LTR), or 8.5"x14"(Legal) and Media type to Plain paper to print received faxes.
"Fax info does not match"	Transmission has been canceled because the machine could not detect the recipient's fax machine information or the information did not match the dialed number. This message is displayed when Check RX fax info is set to ON. See Sending Faxes after Checking information (Checking the Recipient's Information).
"Reception rejected."	Reception has been rejected because the fax matches the fax rejection condition specified by Fax reception reject. See Rejecting Fax Reception

 

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