Radio frequency interference cause by certain devices near the printer and wireless router may cause failed print jobs or print speed to slow down. Please review the information below.

Devices which may interfere with Wi-Fi communication

• Microwave oven

• Baby monitor

• Wireless mouse

• Wireless keyboard

• Wireless earphone / headphones

• Wireless camera (e.g. security camera)
   

Solution

• Place the devices above as far away from the printer or wireless router as possible.

• Turn the devices off and stop them temporarily.
   

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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