If a USB cable is used to connect the camcorder to a computer, please check the following points.

Is the USB cable properly connected?

• If there is more than one USB terminal on the computer, try to connect the USB cable to the other terminals.
• Disconnect any USB devices other than the camcorder, keyboard, and mouse.
• Connect the camcorder and the computer directly with a USB cable. Operation using USB hubs is not guaranteed.
• If software is running in the background, exit them and connect the camcorder again.

Are the camcorder's [USB Connection Type] settings set to [Computer/Printer] or [Connect and Set] ?

If [Connect and Set] is selected, you need to select [DVD Burner] or [Computer/Printer] when a USB cable is already connected. In this case, select [Computer/Printer].

Is the playback screen of the data you want to read displayed on the camcorder?

• To read movies, set the camcorder to movie playback mode.
• To read photos, select the memory ( Built-in memory or memory card ) in which the data is stored.

Are you using the compact power adapter to turn on the camcorder?

• When writing a movie that was saved to a computer back to the camcorder, connect the camcorder with the compact power adapter.
• When saving movies and photos, and writing back photos, you can also use a battery pack to turn on the camcorder with the USB cable connecting the camcorder and the computer.

attention:

Observe the following precautions while the ACCESS indicator is on or flashing. Failing to do so may result in permanent data loss.

• Do not open the memory card slot cover.
• Do not disconnect the USB cable.
• Do not disconnect the power source or turn off the camcorder.
• Do not change the camcorder's operating mode.

Connecting the camcorder to a computer in movie playback mode

• If PIXELA ImageMixer 3 SE is installed according to the steps in the installation guide that is supplied with the camcorder, [ImageMixer 3 Launcher] automatically starts.
• If [ImageMixer 3 Launcher] does not start automatically, double-click the [ImageMixer 3 SE Ver.5] icon on the desktop.

If the camcorder is not connected to a computer, some of the items in [ImageMixer 3 Launcher] cannot be selected.

If a computer cannot be connected with the camcorder even after you have checked the above items, please contact a Canon Service Center.

For details on the operational procedures such as reading data, please see the software instruction manual.