Support Code 1000 is displayed - TS702

Article ID: ART173137 | Date published: 01/07/2019 | Date last updated: 03/05/2019
 

Description

Error code

Solution

1000

Cause

Possible causes include the following.

  • There is no paper in the rear tray.
  • Paper is not loaded in the rear tray properly.

What to Do

Take the corresponding actions below.

  • Load paper in the rear tray.
  • Align the paper guides with the both edges of the paper when you load paper in the rear tray.
  • Set paper information for the paper in the rear tray.

After carrying out the above measures, press the printer's OK button.

Important

  • Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open, paper cannot be fed.

Note

  • After loading paper in the rear tray, the screen for setting rear tray paper information appears. Set paper information for the paper in the rear tray.
  • To cancel printing, press the printer's Stop button.

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