15A0

Cause

There is no ink in the ink tanks.

What to Do

Fill the ink tanks with all the ink contained in the bottles included with the printer.

After filling the ink, close the tank caps firmly and close the scanning unit / cover.

Then, select Yes using the buttons and press the printer's OK button.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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