Cause

Printer error has occurred.
 

What to Do

If the paper is jammed, remove it depending on the jammed location and cause.
 

• If you can see the jammed paper at the paper output slot or the rear tray:
   

  • 1300
    
     

• If you cannot see the jammed paper at the paper output slot or the rear tray:
   

  • If the paper fed from the cassette is jammed:
     

    • 1303
      
       

  • If the paper is jammed when performing automatic duplex printing:
     

    • 1304
      
       

  • If the paper is jammed as the printer pulled in the printed paper:
     

    • 1313
      
       

  • If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer:
     

    • Paper Is Jammed inside Printer
      
       

• If the document is jammed in the ADF (Auto Document Feeder):
   

  • 2801

Turn off printer and unplug it.

Plug in the printer again and turn it back on.

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