Cause

An ink cartridge is not installed.

What to Do

Install the ink cartridge.

If this does not solve the problem, the ink cartridge may be damaged. The printer may require servicing.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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 To cancel printing, press the printer's Stop  button.