Printout is faint or colors are incorrect

A BJ ink cartridge may be out of ink or the printhead nozzles may be clogged. If this is a new cartridge, make sure the orange protective cap and tape have been removed from the bottom of the cartridge.

Perform a Nozzle test.

1. Make sure printer is powered off.
2. Press and hold the Power button until the printer beeps four times.
3. The Nozzle test should print a grid the colors of which are determined by the type of BJ ink cartridge in the printer.

BC-02 all

BC-05 cyan, magenta, yellow

If the lines of the grid are broken, colors are missing or no ink is dispersed; perform several printhead cleanings.

1. Make sure printer is turned on.
2. Press and hold the RESUME button for at least two seconds until the printer beeps twice.
3. The POWER light will blink for several seconds while the print head is being cleaned.

If the print head cleanings do not improve the output, you may need to replace the entire BJ ink cartridge.