Support code appears on the printer's LCD and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code displayed on the printer's LCD and computer screen and take the appropriate action in response.
1000 to 1ZZZ
1000
1003
1200
1258
1300
1303
1304
1309
1310
1313
1401
1403
1405
140B
1410
1411
1412
1413
1414
1551
1552
15A1
15A2
1600
1660
1684
1688
1689
168C
1700
1701
1730
1731
1871
1890
2000 to 2ZZZ
2110
2113
2114
2120
2123
2500
2700
3000 to 3ZZZ
3402
3403
3405
3407
3412
3413
3438
3439
3440
3441
3442
3443
3444
3445
3446
3447
4000 to 4ZZZ
4100
4103
4104
495A
5000 to 5ZZZ
5011
5012
5050
5100
5200
520E
5400
5700
5B00
5B01
5C02
6000 to 6ZZZ
6000
6001
6004
6500
6502
6800
6801
6830
6831
6832
6833
6900
6901
6902
6910
6911
6930
6931
6932
6933
6936
6937
6938
6940
6941
6942
6943
6944
6945
6946
6951
6A80
6A81
6D01
7000 to 7ZZZ
7500
7600
7700
7800
8000 to 8ZZZ
8300
A000 to ZZZZ
C000
For paper jam support codes, see also List of Support Code for Error (Paper Jams).