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Uninstalling / reinstalling the MX372 drivers

Article ID: ART135216 | Date published: 05/13/2015 | Date last updated: 11/04/2015
 

Solution

 

Click here for Windows uninstall instructions

Click here for Macintosh uninstall instructions

Click here to skip to Installation instructions

 

Windows

The MP Drivers which you no longer use can be deleted.

When deleting the MP Drivers, first exit all programs that are running.

 

The procedure to delete the unnecessary MP Drivers is as follows:

- When There is an Uninstaller

1. Start the uninstaller

Select the Start menu -> All Programs -> "Your model name" -> MP Drivers Uninstall.

The window for checking the model to uninstall appears.

important:

In Windows 7 or Windows Vista, a confirmation/warning dialog box may appear when starting, installing or uninstalling software.

This dialog box appears when administrative rights are required to perform a task.

When you are logged on to an administrator account, click Yes (or Continue, Allow) to continue.

Some applications require an administrator account to continue. When you are logged on to a standard account, switch to an administrator account, and restart the operation from the beginning.



2. Execute the uninstaller

Click Execute. When the confirmation message appears, click Yes.

When all the files have been deleted, click Complete.

The deletion of the MP Drivers is complete.

important:

Printer driver, XPS printer driver, and scanner driver (ScanGear) will be deleted when you uninstall the MP Drivers.



- When There is No Uninstaller

When there is no uninstaller in the Start menu of Windows 7 or Windows Vista, follow these steps:

1. Select the printer to be deleted

  • If you are using Windows 7, select the Start menu -> Devices and Printers.

Click the model to delete, then press the Alt key on your keyboard. On the File menu, click Remove device.

  • If you are using Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.

Click the model to delete, then press the Alt key on your keyboard. On the File menu, click Delete.

  • If you are using Windows XP, select the Start menu ->Control Panel ->Printers and Other Hardware ->Printers and Faxes.

    Click the model to delete, then press the Alt key on your keyboard. On the File menu, click Delete.

     

    2. Delete the printer

    • If you are using Windows 7, when the confirmation message appears, click Yes. Then when the User Account Control dialog box appears, click Yes.

    The icon is deleted.

    • If you are using Windows Vista, when the User Account Control dialog box appears, click Continue. Then when the confirmation message appears, click Yes.

    The icon is deleted.

    3. Select the printer driver to be deleted

    • If you are using Windows 7, click any icon in Printers and Faxes.

    On the command bar, click Print server properties, and then click the Drivers tab. If the Change Driver Settings button is displayed, click that button.

    When the User Account Control dialog box appears, click Yes.

    In the Installed printer drivers list, click the printer to delete.

    • If you are using Windows Vista, press the Alt key. On the File menu, select Run as administrator, and then click Server Properties....

    When the User Account Control dialog box appears, click Continue.

    Click the Drivers tab. In the Installed printer drivers list, click the printer to delete.

    4. Delete the printer driver

    When you click Remove..., Remove Driver And Package dialog box is displayed.

    Select Remove driver and driver package., and then click OK.

    In the confirmation dialog box, click Yes.

    When data collection is completed in the Remove Driver Package dialog box, click Delete.

    5. Click OK

    The deletion of the printer driver is complete.

    important:

    You may not be able to delete the printer driver properly from the Installed printer drivers list.

    If this happens, restart your computer, and then try again.

    Macintosh

    A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer.

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows:

    You cannot delete the Canon IJ Printer unless you are logged in as an user with the administrative right. For information about an administrative user, refer to the Macintosh manuals.

    1. Open System Preferences, and select Print & Fax

    2. Delete the Canon IJ printer from the printer list

    From the printer list, select the Canon IJ Printer to be deleted, and then click the minus sign " - ".

    reference:

    Even if a Canon IJ Printer is deleted from the printer list, you can re-register it automatically by connecting the printer to your computer.

     

     

    Install the Software and Drivers

    CAUTION

    Do not connect the USB cable yet.
    You will be prompted to connect it during the installation using the Setup CD-ROM.
    IMPORTANT
    • Quit all applications before installation.
    • Log on using an administrator account.
    • Internet connection may be required during the installation. Connection fees apply.

    Screens are based on Windows 7 operating system Home Premium and Mac OS X v.10.7. Actual screens may differ depending on the OS version.

     

     

    Windows

    1. Insert the CD-ROM into the computer.

    IMPORTANT
    If the USB cable is already connected, unplug it. If a message appears on the computer, click Cancel.

    2. Click Run Msetup4.exe on the AutoPlay screen, then click Yes or Continue on the User Account Control dialog box.
    If the User Account Control dialog box reappears in following steps, click Yes or Continue.

    REFERENCE
    If the CD-ROM does not autorun:
    Double-click (My) Computer > CDROM icon > MSETUP4.EXE.

    3. Select which language to use with this program and then click [Next].

    4. Click [Next].

    5. Click [Next].

    REFERENCE
    • Easy-WebPrint EX
    Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.

    Follow any on-screen instructions to proceed with the software installation.

    - Important Information for the Installation

    • USB Port

    When the Printer Connection screen appears, connect the printer to the computer with a USB cable.
    After connecting the cable, TURN ON THE PRINTER.

    6. Click [Next].

    • If the Extended Survey Program screen appears

    If you can agree to Extended Survey Program, click Agree.
    If you click Do not agree, the Extended Survey Program will not be installed.
    (This has no effect on the printer's functionality.)

    • If the Test Print screen appears

    Test printing will be performed to check the printer's operation.
    Load plain paper into the printer and click [Execute].
    After test printing, click [Next].
    To skip test printing, click [Next] instead of [Execute].

    7. Click [Exit] to complete the installation.
    Remove the Setup CD-ROM and keep it in a safe place.

    8. Solution Menu EX starts.

    REFERENCE
    • Installing the XPS Printer Driver
    In Windows 7 and Windows Vista SP1 or later, the XPS Printer Driver can be installed additionally.In order to perform the installation, select [XPS Driver] in the step 5 of [Windows].

     

    Macintosh

    1. Insert the CD-ROM into the computer.

    IMPORTANT
    If the USB cable is already connected, unplug it. If a message appears on the computer, click Cancel.

    2.


    Double-click the Setup icon of the CD-ROM folder to proceed to the following screen. Enter your administrator name and password, then click OK.

    If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the desktop.

    If you do not know your administrator name or password, click the help button, then follow the on-screen instructions.
    REFERENCE
    If the CD-ROM does not autorun:
    Double-click the CD-ROM icon on the desktop.

    3. Click [Next].

    4. Click [Next].

    Follow any on-screen instructions to proceed with the software installation.

    - Important Information for the Installation

    • USB Port

    When the Printer Connection screen appears, connect the printer to the computer with a USB cable.
    After connecting the cable, TURN ON THE PRINTER.

    5. Click [Next].

    • If the Extended Survey Program screen appears

    If you can agree to Extended Survey Program, click Agree.
    If you click Do not agree, the Extended Survey Program will not be installed.
    (This has no effect on the printer's functionality.)

    • If the Test Print screen appears

    Test printing will be performed to check the printer's operation.
    Load plain paper into the printer and click [Execute].
    After test printing, click [Next].
    To skip test printing, click [Next] instead of [Execute].

    6. Click [Exit] to complete the installation.
    Remove the Setup CD-ROM and keep it in a safe place.

    7. Solution Menu EX starts.



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