To add your printer to the printer list on a Mac, follow the steps listed below.

Open System Preferences -> Printers & Scanners, click + (Plus sign) next to the printer list, and then perform the procedure described below.

If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically added. The below procedure is not necessary in this case.

1. Check whether Default is selected in the displayed dialog

    It may take a little time for the name of your printer to appear.

2. Select the printer:

   If you are using a PIXMA G5020, select the printer listed as Bonjour.

   If you are using a PIXMA G6020, select the printer listed as Bonjour Multifunction.

    Check the following if printer does not appear.

   • Printer is on

   • Firewall function of the security software is off

   • If the printer is being used via Wi-Fi: Printer is either connected to the wireless router or directly connected to the PC (Direct Connection)

   • If the printer is being used via Ethernet: Printer is connected to the network device via an ethernet cable

3. Select Secure AirPrint from Use

4. Click Add.

   The printer is added to your Mac.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

____________________________________________________________________________________________