Perform Bottom Plate Cleaning (Windows)

Instructions to perform Bottom Plate Cleaning. If the printer interior is dirty with ink, the print jobs may be smeared. Perform Bottom Plate Cleaning to remove the ink. If Bottom Plate Cleaning is not effective, use a cotton swab to remove the ink inside the printer.

Instructions to perform a Bottom Plate Cleaning:

1. Ensure that the printer is powered on (1) and open the paper output tray (2).
   
   
   
   

2. Finish or cancel any print jobs before proceeding.
   
   

3. Open the Printers folder.
   
   - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.
   
   - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'
   
   - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'
   
   - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
   
   
4. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
   
   

5. Click the Maintenance tab and click 'Bottom Plate Cleaning'.
   
   
   
   *The layout of the Maintenance sheet varies depending on the printer you are using.
   
   
   Note: The dialog for Bottom Plate Cleaning will be displayed with on-screen instructions.
   
   
   
   

6. Remove all paper from the rear tray.
   
   

7. Fold a letter-sized sheet of plain white paper in half.
   
   

8. Unfold the paper, and load this and only this sheet of paper on the Rear Tray with the open side facing to the front (A).
   
   
   
   
   Caution: Do not load the paper folded in half in the rear tray or a paper jam may occur.
   
   

9. Click 'Execute'.
   
   
   
   

10. Confirm the message to be displayed, and click 'OK'.
    
    
    Note: Do not try other operations until the sheet of plain paper is ejected.
    
    

11. When the paper is ejected, Bottom Plate Cleaning is completed.
    
    

12. Examine the ejected paper. If it is still smeared with ink, perform bottom plate cleaning again.
    
    
    Note: If the after performing the Bottom Plate Cleaning up to three times and the paper is still smeared with ink, the protruding rib inside the printer may need to be cleaned. Use a cotton swab to clean inside the printer. (See instructions below).
    
    

Instructions to clean the inside of the printer using a cotton swab:

1. Turn off the machine and remove the power plug.
   
   

2. Lift the scanning unit (printer cover) until it stops and fix it in place using the scanning unit support.
   
   
   
   

3. Wipe ink off the protrusions and their peripheries using a swab.
   
   
   
   
   
   Caution: Use a dry cotton swab only. Do not touch the transparent film or any metal parts within the machine. Doing so may damage the machine.