The definition of the terms “Error Code” and “Support Code” are similar, and are therefore interchangeable. Both refer to errors communicated on your printer and/or computer.

There are various reasons for Error Code 6A80 to appear on your printer. The following articles provide you with recommendations to clear the error message.

• In many cases, resetting the printer is an easy first step to resolving printer errors.

   Learn how to reset your printer.

• One reason for this error is that paper or a foreign object is jammed in the front output slot, the rear tray, or inside the printer.

   Learn how to remove obstructions from your printer.

If the printer continues to display this error after troubleshooting, servicing is required.

Unfortunately, repairs are no longer available for this product due to its age. If you wish to move up to a newer product, please contact our Customer Support team at (866) 443-8002 to explore your options.