To specify the appropriate print settings for the paper loaded in the rear tray and retry printing, follow the steps below.
Press the printer's OK button.
Select Cancel print.
Reload paper in the rear tray.
Check the paper information (paper size and media type).
The paper information is used to specify the print settings in step 5.
After checking the paper information (paper size and media type), select OK with the printer's buttons and press the OK button.
Redo printing.
Learn about the proper combination of paper sizes and media types to use between the operation panel and the Windows printer driver.
Other Measures
To replace the paper in the rear tray with paper suitable for the print settings and continue printing, follow the steps below.
Check the print settings, then press the printer's OK button.
Select Replace paper with the printer's buttons, then press the printer's OK button..
Load paper specified in print settings into the rear tray.
Register paper information (paper size and media type) in the printer.
Select Change with the printer's buttons and press the printer's OK button, then register the paper information (paper size and media type) of the paper loaded in the rear tray to the printer correctly.
For example, to continue printing with a mismatch between the paper loaded in the rear tray and the paper information registered in the printer, follow the steps below.
The printed result may not be the intended color or size.
Press the printer's OK button.
Select Print on set paperwith the printer's buttons and press the OK button.
Depending on your printer's settings, Print on set paper may not be displayed.
Disable notifications for 2114 error
To disable the function to detect paper setting mismatch, follow the steps below.
Use the printer's buttons to scroll on the HOME screen and select Settings, then press the OK button.
Select Feed settings, then press the OK button.
Select Detect paper setting mismatch, then press the OK button.
Select Disable.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
buttons and press the OK button.
