| Article ID: ART170303 |
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Date published: 05/11/2018 |
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Date last updated: 07/31/2023 |
Description
This chart contains a list of error codes, the associated error message and solutions the Canon MF Scan Utility may give.
The error codes follow the folowing format. 9,###,#. e.g. 9,230,0 or 9,244,2
The chart below references only the middle three digits of the error codes.
Solution
| Error Code |
Error Message |
Solution |
| 66 |
Paper was added to the ADF while scanning. |
Wait until the current job is complete before adding paper to the ADF. |
| 152 |
There is not enough memory. Exit other applications to increase available memory. |
The memory required to start MF Scan Utility cannot be obtained; exit other applications. |
| 162 |
The device is busy with another job (print/copy/scan). |
Wait until the current job is complete then start the scan job again. |
| 201 |
A required file is missing or corrupted, or settings ar in correct.
Try the installation again. |
Delete MF Drivers, then reinstall MP Drivers from the Setup CD-ROM or our website. |
| 202 |
An internal error has occurred. Restart the computer, then try again. |
An internal error has occurred. Restart the computer, then try again. |
| 230 |
A scanner driver supporting this software is not installed. Install it and try again. |
Reinstall MF Drivers from the Setup CD-ROM or our website. |
| 231 |
Cannot complete the scan. The disk space is insufficient. |
Delete unnecessary files on the hard disk and scan again. |
| 242 |
Cannot write file. |
Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box. |
| 243 |
Cannot read file |
Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box. |
| 244 |
You do not have the required privileges to access the specified folder. |
Grant access permission to the specified folder. |
| 245 |
Text could not be detected. Make sure that the following conditions do not apply.
- The Document Language setting does not match the document language.
- There is no text in the document.
- Text that is not supported for detection is scanned. |
Make sure the Document Language in the Settings (General Settings) dialog box matches the document language.
Make sure there is text in the document. |
