Error Message "Cannot Communicate with Scanner...." is displayed after upgrading to macOS Sierra (10.12)

Article ID: ART166723

Date published: 10/31/2016

Date last updated: 07/05/2019

Error message IJ Scan Utility

Cannot Communicate

The following message may be displayed when attempting to scan with IJ Scan Utility on a MacOS Sierra system

If this message appears, Update the OS to Ver. 10.12.2 or higher.

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