Support Code 2901

Article ID: ART116607 | Date published: 05/12/2015 | Date last updated: 08/10/2018
 

Description

Automatic Print Head Alignment Error Code

 

Solution

2901

Cause

Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet.

Action

Proceed to scan the printed alignment pattern.

  1. Load the print head alignment sheet on the platen glass.

    Load the print head alignment sheet with the printed side facing down and align the mark  on the upper left corner of the sheet with the alignment mark .

  2. Close the document cover gently, then press the machine's Black or Color button.

    The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.

 


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