Cause

Printer error has occurred.
 

Action

Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again.

If the problem is not resolved:  Service is required.
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

 Important

• When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the components inside the machine. The machine may not print out properly if you touch it.