| Cannot Send a Fax ID: 8201922200_ EN_ 1 |
| Issue | Cannot send a fax.
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| Cause |
If you cannot send faxes, check the following.
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| Summary |
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| Cause | Is the proper line type selected?
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| Summary | Make sure that the proper line type is selected.
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| Cause | Is the machine in fax mode?
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| Summary | Press [  ] to switch to fax mode.
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| Cause | Is the document properly set?
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| Summary | Properly place the document.
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| Cause | Is the one-touch key or coded dial code registered properly?
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| Summary | Make sure that the number is properly registered.
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| Cause | Did you dial the correct number?
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| Summary | Make sure that the number is correct.
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| Cause | Are there other documents being sent from memory?
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| Summary | Wait until the transmission is completed.
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| Cause | Is the Processing/Data indicator blinking?
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| Summary | The external phone is busy. Please wait until the external phone is not busy.
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| Cause | Has an error occurred during a transmission?
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| Summary | Print the transmission management report to check for errors.
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| Cause | Have you checked to see if the receiving fax machine is having problems?
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| Summary | - Make sure that the receiving fax machine is compatible with your machine (For example, check to see if the receiving fax machine is a Super G3 fax machine).
- Make sure that there's enough paper loaded in the receiving fax machine's paper tray.
- Make sure that the receiving fax machine is not busy. (If the line is busy, <Busy/No Signal> is shown in the error transmission report.)
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| Cause | Are you sending a fax to an international destination?
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| Summary |  Add a pause to the number and send the fax again. When making an overseas call, you may need to add a pause to the fax number. Since signals are transmitted over long distances across a complicated channel, your call may not be connected without adding a pause after the country code or in front of the fax number. By adding a pause, enough time elapses before the machine starts dialing the number again.
1.Place your fax.
(See "Placing Documents".)
(See "Paper Type" in the "Paper Handling".)
2.Press [  ].
3.Specify the scanning settings as needed.
(See "Scanning Settings When Sending a Fax".)
4.Enter the international access code using the numeric keys.
For more information on international access codes, contact your telephone company.
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| Cause |
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| Summary | 5.Press [  ] (Pause) to enter a pause as needed. - The letter <p> is displayed to indicate that a pause is added. - The default pause length is two seconds*. To change it, see "Pause Time." in the "e-manual" - To add more pauses into the dialing sequence, press [ ] (Pause) again. * The default pause length varies depending on the country where you are using the machine.
6.Enter the country code, the area code, and the fax/telephone number using the numeric keys.
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| Cause |
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| Summary | 7.Press [ ] (Pause) to add a pause to the end of the fax/telephone number as needed. - The letter <P> is displayed at the end of the fax number.
- A pause added to the end of the number is set to 10 seconds.
8.Press [  ] (Start).
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| Cause |
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| Summary | Change the initial sending speed "TX Start Speed". Change the transmission start speed if you are experiencing a transmission problem. [  ] (Menu) -> <System Settings> -> <Communication Management Settings> -> <Fax Settings> -> <TX Start Speed> 33600 bps (Default setting), 14400 bps, 9600 bps, 7200 bps, 4800 bps, 2400 bps
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