5200 error appears on MX372

Article ID: ART133564 | Date published: 05/13/2015 | Date last updated: 05/06/2019
 

Description

Printer error has occurred

Solution

 

Printer error has occurred

 

 

Here are a couple of reasons for 5200 error to appear. Starting from the top, proceed to the next list item to clear the message.

  • The remaining ink level is low.
    Click here to check the ink level status. If the ink cartridge is empty, replace the ink cartridge.
     
  • The ink carridge is defective. Replace the ink cartridge with a new one.
    Click here for instructions to replace the ink cartridge.
     
  • If replacing the ink cartridge does not clear the error, power the printer off and on.
    1. Turn off the printer by pressing the ON button.


       
    2. Unplug the power cord.

       

      Important: All faxes stored in the printer's memory will be lost when the power cord is unplugged.
       
    3. Plug the power cord back in and then press the ON button.
       
    4. If powering off the printer and back on does not clear the error, service is required
      For support and service options, sign into (or create) your Canon Account from the link below.
      My Canon Account

 


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