IJ Scan Utility Error Messages - LiDE 300

Article ID: ART171838 | Date published: 09/18/2018 | Date last updated: 09/18/2018
 

Description

IJ Scan Utility Error Messages

 

Solution

If an error message for IJ Scan Utility appears, check the error code and follow the corresponding solution.

 
Error Code Error Message Solution
152 There is not enough memory. Exit other applications to increase available memory.
  • The memory required to start IJ Scan Utility cannot be obtained; exit other applications.
153 The image you attempted to scan is in a size that cannot be opened in the specified application. Change the settings so that the image size is reduced.
  • Reduce the resolution or output size and scan again.
201 A required file is missing or corrupted, or settings are incorrect.
Try the installation again.
  • Delete ScanGear (scanner driver), then reinstall ScanGear (scanner driver) from the Setup CD-ROM or our website.

    Refer to "Deleting the Unnecessary ScanGear (Scanner Driver)" for your model from Home of the Online Manual for how to delete ScanGear (scanner driver).

202 An internal error has occurred. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.
  • An internal error has occurred. Take the following measures.

    • Check the scanner status.
    • Restart the computer, then try again.
    • Reinstall ScanGear (scanner driver).
230 A scanner driver supporting this software is not installed. Install it and try again.
  • Reinstall ScanGear (scanner driver) from the Setup CD-ROM or our website.
231 Cannot complete the scan. The disk space is insufficient.
  • Delete unnecessary files on the hard disk and scan again.
232 Cannot save the file. The disk is write-protected.

Cancel the protection or use another disk.
  • Cancel the write protection on the disk.
234 This scan function is not supported by the selected model. Select a different scan function.
  • Select a different scan function.
242 Cannot write file.
  • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box.
243 Cannot read file.
  • Check the access permission on the folder in Folder to Save Temporary Files in the Settings (General Settings) dialog box or Save in in the corresponding Settings dialog box.
244 You do not have the required privileges to access the specified folder.
  • Grant access permission to the specified folder.
245 Text could not be detected. Make sure that the following conditions do not apply.
- The Document Language setting does not match the document language.
- There is no text in the document.
- Text that is not supported for detection is scanned.
  • Make sure the Document Language in the Settings (General Settings) dialog box matches the document language.
  • Make sure there is text in the document.


 

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