Cause
There is no ink in the ink tanks.
What to Do
Pour the ink from the bottles supplied with the printer into the ink tanks for each color.
After filling the ink, close the tank caps firmly and close the top cover.
And then, press the printer's OK button.
Depending on the model, the ink capacity of the bottles supplied with the printer will vary.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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