Cause

The protective material for the FINE cartridge holder or the tape may remain attached to the holder.

Action

Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder.

If you find the protective material or the tape remains attached, remove it, then close the paper output cover.

If the problem is not resolved, service is required
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account

MX490 / MX492 Page