Cause

The remaining ink level in one of the ink tanks may have reached the lower limit line shown on the ink tank.

What to Do

To check the remaining ink level, visually inspect the remaining ink in the ink tank.

If the remaining ink level is below the lower limit line, refill the ink tank with the corresponding color of ink by following the printer's instructions.

If printing is continued when the remaining ink level is below the lower limit line, the printer may consume a certain amount of ink to return to printable status.

Please be advised that Canon shall not be liable for any malfunction or trouble caused by using non-genuine Canon ink.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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