Loading paper to clear error E, 0, 2 (MG2120 / MG3120)

Article ID: ART111132 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Reload the paper in the front tray and press the Black or Color button.

Solution

Clearing Error E, 0, 2

Reload the paper on the front tray and press the <Black> or <Color> button.

When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.

  • Loading Plain Paper / Photo Paper


important:

If you cut plain paper into small size such as 4" x 6" (10 x 15 cm), 4" x 8" (101.6 x 203.2 mm), or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams.




reference:

- Advice for printing on plain paper

  • We recommend Canon genuine photo paper for printing photos.

  • You can use general copy paper.



1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

reference:
  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
  • When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.





2. Load paper.

(1) Open the front cover gently, and extend the paper support.

(2) Use the right paper guide (A) to slide paper guides all the way out.

(3) Load the paper in the center of the front tray WITH THE PRINT SIDE FACING DOWN.

Push the paper stack all the way to the back of the front tray.

(4) Slide the right paper guide (A) to align the paper guides with sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

important:

Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.




reference:
  • Do not over load paper by stacking until the top of the stack touches the paper guides.
  • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the front tray.





(5) Open the output tray extension.

3. Open the paper output tray.

(1) Open the paper output tray gently, and extend the paper output support.

important:

Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.




reference:

- After loading paper

Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.




SIMS Doc Id

0

Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments