If an error message is displayed, respond as follows:
Error Codes
- In case of problems with the camera, error codes (in the format Errxx) and recommended responses are displayed.
| Number |
Message and Response |
| 02 |
Card cannot be accessed. Reinsert/change card or
format card with camera. |
--> Reinsert the memory card, use a different card, or
format the card. |
| 04 |
Cannot save images because card is full. Replace
card. |
--> Use a different memory card, erase unneeded
images, or format the card. |
10, 20, 30, 40,
50, 60, 70,
80, 90 |
An error prevented shooting. Turn the camera off and
on again or re-install the battery. |
| --> Use the power button or reinsert the battery pack. |
- If the problem persists or if the error code experienced is not listed above, write down the error code (Errxx) and contact Customer Support at 1-800-OK-CANON.
Wi-Fi
Device with same IP address exists on selected network.
- Reset the IP address so that it does not conflict with another.
Disconnected/Could not send the image.
- You may be in an environment where Wi-Fi signals are obstructed.
- Avoid using the camera's Wi-Fi function around microwave ovens and other devices that operate on the 2.4 GHz band.
- Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices.
- Check the connected device to make sure it is not experiencing errors.
Not enough free space on server.
- Delete unneeded images on the server and check the free space before you attempt transmission again.
Check the network settings.
- Make sure your computer can connect to the internet under the current network settings.
