Cause

There are several reasons for error C000 to appear, including a paper jam or an improperly installed ink tank.

Action

Choose a link below for detailed instructions that will help you clear each type of error.

• An ink tank(s) isn't seated properly.

• Paper is jammed or there is an object inside the printer.

• The printer needs to be reset.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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