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CANON
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Paper Jams ( DR-2020U )
Enable [Deskew]. ( DR-2020U )
Confirm that the scanner is turned ON. ( DR-2020U )
Align the document guides to fit the documents as closely as possible. ( DR-2020U )
Remove the USB hub and connect the scanner directly to the computer. ( DR-2020U )
The serial number for the DR-2020U is located on the back of the scanner.
Download and install the updated version of CaptureOnTouch.
Corrected Version
DR-2020U
v. 1.0