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Where can I get help with the Colorbyte R.E.D. software that I am using with my imagePROGRAF printer?
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For any questions or assistance with Colorbyte R.E.D software, please contact Colorbyte directly. Here is their warranty/contact information:
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Get Excited with ImagePROGRAF [Video]
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With the help of our sales partners, Canon imagePROGRAF Large Format printers continue to grow the market place. See why our partners are getting excited for imagePROGRAF!
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How to Print using the imagePROGRAF Free Layout Tool [Video]
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Learn how to compile multiple images on to one page to help conserve media. [Here] If you are having trouble viewing the video please click
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Clean and Sanitize Your Printer and Scanner Equipment
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Cleaning of Printer and Scanner Products For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. You will need 70-80% isopropyl or ethyl alcohol and a soft lint-free cloth.
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Wi-Fi Connection is unavailable during the initial setup
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Wi-Fi Connection is unavailable during the initial setup. - If the wireless router has the option for "Client Separation", disabling this option may help . To determine if your router has this option and for instructions on how to disable it, refer to the user manual for your router, or contact your router's manufacturer.
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What is PosterArtist Online?
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This online version incorporates a new user interface (UI) and user experience (UE) to help meet the printing demands of all skill levels. There are two main paths at the top of the page to start the poster-creation process. The
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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Toggle Double-sided (Duplex) Printing - macOS 13
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If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Comparison of the PosterArtist versions
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x x Design Check x x Design Assist x x Quick Change x
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Understand printing errors in OSX 10.12 Sierra
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Alternative steps If you prefer not to update your computer to macOS 10.12.1 or later, the following steps may help .
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