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Directly connecting your printer to your mobile device
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Please select from the categories below. If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
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Wireless setup for the imageCLASS LBP236dw and imageCLASS X LBP1538C (Contains Video) (Mac)
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X LBP1538C and imageCLASS LBP236dw printers to do wireless printing. It contains a Canon imageCLASS Wireless Help Video that provides complete instructions for setting up your printer and Mac Computer.
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Wireless setup for the imageCLASS LBP236dw and imageCLASS X LBP1538C (Contains Video) (Windows)
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X LBP1538C and imageCLASS LBP236dw printers to do wireless printing. It contains a Canon imageCLASS Wireless Help Video that provides complete instructions for setting up your printer and Windows Computer.
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Where is the serial number for my LBP1538C/ LBP1538C II printer?
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"No AirPrint Printers Found" When Attempting to Print from an iOS or iPadOS Device imageCLASS Laser Printers
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For assistance with Canon Inkjet ... brand mobile devices that are ... ... the printer and mobile device must be ... Please follow these steps to troubleshoot the issue: ... is connected to Wi-Fi : Tap Wi-Fi ... Make sure that Wi-Fi is enabled. ... cycling does not help : ... the printer and wireless router closer together ... ... be interfering with Wi-Fi communication ... the printer and wireless router. ... network or no Wi-Fi is available: If your mobile device and printer ... network, or Wi-Fi is unavailable, ... ... signal to your mobile device without the use of a wireless router.
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Clean and Sanitize Your Printer and Scanner Equipment
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For cleaning and to help sanitize Canon PIXMA, MAXIFY, WG-Series and Finetech Printers as well as CanoScan Scanners, we recommend the following. ... Turn the device’s power off and unplug from power source and/or remove the battery (for mobile printers).
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Cleaning of imageCLASS Products
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For the purpose of helping to sanitize your Canon imageCLASS product, it is recommended that you clean parts touched with the hands such as control panels, covers and jam locations with isopropyl alcohol using the following precautions:
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Checking the SSID and Network Key
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When manually setting up a wireless connection, you need to specify the SSID and network key of your wireless router. The SSID and network key may be indicated on these networking devices. Check your devices and write down the necessary information before setting up the connection.
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Proof of Purchase Guidance for imageCLASS devices
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Please write your serial number, phone number and case number (if one was provided) in a blank area on the receipt. This will assist us in validating the receipt in our system.
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Notes on Printing from a VPN
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Each VPN is different. You may need to contact your network administrator for help .
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