Regarding the setup method and the functions of the access point or the router, refer to the instruction manual for the access point or the router you are using, or contact each manufacturer. For how to perform the setup of the mobile terminal such as a smartphone, refer to the instruction manual for the mobile terminal such as a smartphone you are using, or you may contact each manufacturer for help .
When installing the printer on a computer, message Printer Not Detected may appear during wireless setup. ... The access point (or wireless router) and wireless printer may not be communicating. ... The computer and access point (or wireless router) have lost connection. ... Disable the firewall or contact vendor for help
Solution If your product issue was not resolved after following the steps above, or if you require additional help , please create or log in to your Canon Account to see your technical support options.
Check Printer Settings button. 4-2. Confirm whether the firmware of the access point or the router has been updated to its latest version or not. For how to update the firmware, refer to the instruction manual for the access point or the router, or you may contact each manufacturer for help .
