System Requirements - The machine can receive I-fax images and error e -mail messages sent when errors occur during communication, but not any other type of e -mail. - IPv6 is not supported. Sending Data to a File Server iCMF 7480 only
An Error Message Is Displayed on the LCD Plain paper of size other than A4 or Letter is loaded in the Cassette. Press the OK button on the machine to dismiss the error message , then load four sheets of A 4 /Letter-sized plain paper in the Cassette.
Alarm LED Flashes Orange button on the printer to clear the error , and load A 4 or Letter-sized plain paper in the Auto Sheet Feeder. Then try performing again.
Eleven flashes: Automatic Print Head alignment failed / The Page Size setting does not match the size of the paper loaded in the printer button on the printer to clear the error , and load A 4 or Letter-sized plain paper in the Auto Sheet Feeder. Then try performing again.
Setting items: [To:]: The E -mail address to which the error report is sent (Within 63 alphanumeric characters) [Cc:]: The E-mail address to which the carbon copy of the error report is sent (Within 63 alphanumeric characters, can be omitted)
4 . Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the Printer column is selected for Print to the following port(s). REFERENCE
4 . Click the Ports tab to confirm the port settings. Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer" appearing in the [ Printer ] column is selected for [ Print to the following port(s) ]. REFERENCE
This article provides information on what can be done to resolve a -21345 or -21355 error that may be experienced when scanning across a network on macOS.