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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Compatible operating systems for use with Canon digital video cameras
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Many of the less common operating systems such as the various distributions of Linux as well as operating systems like UNIX, FreeBSD, Windows Server 2003, Windows XP 64, and BeOS directly support communication via the PTP (Picture Transfer Protocol). Many Canon digital video cameras support PTP for still image files via USB and will allow direct communication using applications built into the operating system.
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Installing or replacing the backup battery Elura 80, Elura 85, and Elura 90
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Installing or replacing the backup battery Elura 80, Elura 85, and Elura 90 Keep the battery out of reach of children. If it is swallowed, seek medical assistance immediately. The battery case may break and the battery fluids may damage stomach and intestines.
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Transferring video recordings to and from a computer Elura 80, Elura 85, and Elura 90
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Transferring Video Recordings to and from a Computer Because procedures for digital editing software applications vary greatly, Canon cannot offer any additional support or suggestions regarding downloading and editing your video. Please refer to the software publisher or your computer manufacturer (if the software came with your computer) for assistance in using the software.
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Using the wireless controller WL-D85 Elura 80
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Other Precautions and Notes The wide attachment may obstruct the remote sensor (the range of the wireless controller narrows), or may cause a shadow to appear on the picture when recording with the assist lamp. The wireless controller may not work properly when the remote sensor is subjected to strong light sources or direct sunlight. If the wireless controller does not work, check if the remote sensor is set to [OFF].
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