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Responding to Error Messages
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When clicking the [Add] button, an error message may be displayed.
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Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM.
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Before removing the used print head, be sure to update the printer's firmware version with the included CD-ROM. An error message will be displayed on the printer's display when the new print head is installed without updating the version. In this case, re-install the used print head and update the firmware version.
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How to perform offline license authentication for PosterArtist.
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Creating Request Data If you enter an incorrect License Access Number, an error message will appear on the screen. Click the [Back
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How to load the license file for PosterArtist offline authentication.
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Loading the License File If the license file cannot be loaded, an error message will appear on the screen. Click the [Back
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Manually set color matching for the scanner driver.
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If you are using one of the models below as a scanner and the QuickCopy feature of PosterArtist, the following error might occur: Affected models:
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Cannot print from IE9 ( Internet Explorer 9 )
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When printing from Windows Internet Explorer 9, a dialog ("script error " or "message from Web page") might appear and cannot print. For such case, access to the URL below and perform what is described there to address the problem.
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Cannot print from Internet Explorer 9
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Solution When printing from Windows Internet Explorer 9, a dialog ("script error " or "message from Web page") might appear and cannot print. For such case, access to the URL below and perform what is described there to address the problem.
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