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Using the Zebra Pattern function on the XH A1 and XH G1
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Using the Zebra Pattern The zebra pattern is only displayed on the screen and will not affect your recordings. The zebra pattern will not be displayed while using the Peaking assist function. Available zebra pattern settings: 70 IRE, 75 IRE, 80 IRE, 85 IRE, 90 IRE, 95 IRE, and 100 IRE.
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Using DV control on the XH A1 and XH G1 camcorders
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Using the DV Control software (sold separately) to download video and audio recordings (in HDV or DV standards) from the camcorder to the computer's hard disk. For details refer to the software's help modules..
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Location of serial number
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Where is the serial number located? The serial number of this product may be found underneath the battery pack. You should record the number and other vital information in your user's manual in the space provided (normally at the bottom of one of the first few pages), and retain the manual as a permanent record of your purchase to aid identification in case of theft.
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Secure Digital (SD) card compatiblity information.
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SD Card Compatibility Information. Canon camera and camcorder models have been designed to be fully compatible with memory cards that adhere to their respective card standards. Below is a chart reflecting the standards supported by our current models. To ensure card compatibility with your camera or camcorder model, please contact the memory card manufacturer for further information and assistance in determining card compatibility.
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How do i get parts for my camcorder?
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Items purchased directly from the Parts Ordering Center are not returnable, and there is a chance that they will not correct your issue. Spare parts sold through the Parts Ordering Center do not come with installation or setup instructions. We ask that you allow us to troubleshoot your unit first in order to help diagnose the cause of the issue you are having.
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How to remove a tape that will not eject
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My tape will not eject. How can I get it out? Once the power source is available, some models require manually unlatching and opening a cover. When the cover is fully open, the cassette tape will eject automatically after a few seconds. If the tape still will not eject, seek assistance from a Canon Service Facility.
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Installing USB TWAIN/WIA Driver (Windows only)
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opens automatically to assist with downloading. This driver also allows you to use Windows Explorer to display thumbnails of the camcorder's still images/movies on the computer and download still images/movies with standard file copying procedures.
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How to install the USB TWAIN / WIA Driver
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How do I install the USB TWAIN (Windows 98 and 2000)/WIA (Windows Me and Windows XP) Driver? opens automatically to assist with downloading. This driver also allows you to use Windows Explorer to display thumbnails of the camcorder's still images/movies on the computer and download still images/movies with standard file copying procedures.
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Ordering parts for your product
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Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
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Compatible operating systems for use with Canon digital video cameras
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Many of the less common operating systems such as the various distributions of Linux as well as operating systems like UNIX, FreeBSD, Windows Server 2003, Windows XP 64, and BeOS directly support communication via the PTP (Picture Transfer Protocol). Many Canon digital video cameras support PTP for still image files via USB and will allow direct communication using applications built into the operating system.
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