Ordering Replacement Parts The hours of operation are 9:00 A.M. to 8:00 P.M. EST from Monday to Friday. When calling, speak the term "order parts" when the speech routing system asks the reason for your call. You will immediately be routed to the Parts Desk for assistance .
Installing the Backup Battery Keep the battery out of reach of children. If it is swallowed, seek medical assistance immediately. The battery case may break, and the battery fluids may damage stomach and intestines.